Privileges by Membership Status


A Tailor Made Xperience

The JARO Xperience loyalty program is completely free and offers its members a variety of exclusive privileges: express bookings, exclusive rates and discounts, points redeemable for nights and more!

IMPORTANT! Please note that you will be able to start earning points and enjoy your privileges as of January 1, 2019.

 
Plus
Premium
Optimum
Free high-speed wireless Internet access
Express booking when using our official website
Free local calls, collect calls, 1–800 calls and calling card calls
JARO Xperience points redeemable for nights
Lodging discount off the standard rate *
5%
5%
Fixed rate (not valid on Saturdays)
Meals: 10% discount valid after 5 PM on the à la carte menu at the 4 JARO restaurants
POINTS EARNED PER DOLLAR SPENT ON LODGING
10 points
15 points
15 points
POINTS EARNED PER DOLLAR SPENT AT JARO RESTAURANTS WHEN YOU ADD YOUR MEAL ON YOUR STAY’S INVOICE
5 points
5 points
Guaranteed availability at one of the JARO Hotels for bookings made at least 72 hours in advance **
Free drink per day at the hotel’s restaurant or bar during your stay ***
Free round-trip transportation to Quebec City Jean Lesage International Airport and outdoor parking at Hotel Québec Inn for 1 week per stay (valid for 2 guests per stay) ****

When the number of nights required to upgrade your status is reached at the end of a stay, your member level is adjusted automatically. Therefore, you can start enjoying your new privileges on the next stay. In other words, if you reach the required number of nights, your member status can change during the year.

Every year, on January 1st, your member status is validated and readjusted according to the number of nights you spent in our hotels. If the number of nights required to maintain your current status isn’t met between January 1 and December 31 of that same year, you will be downgraded to the appropriate status. A change in membership status does not alter your JARO Xperience point balance unless you have not stayed in one of our hotels for two consecutive years. In such a case, your subscription to the JARO Xperience loyalty program will be cancelled and your collected points will be lost.

To ensure that all your stays are taken into account, it is essential to mention or type your membership number when you make a reservation by phone, in person or via our official website.

Do you want to offer your free nights to a loved one? Please contact us via the contact form.

Privileges and conditions may change without notice.

* Subject to availability. Not valid on Saturdays. ** By calling our corporative bookings team. *** There is no free daily drink if you book a package or a special offer. **** You must use our contact form to reserve your parking in advance.